Description
Your Impact
We are looking for a Staff Site Reliability Engineer to join our SRE team dedicated to platform reliability within Platform Engineering.
Your mission will be to act as a technical leader driving Doctolib's reliability and scalability at a European scale, ensuring our platform remains reliable, debuggable, and resilient across infrastructure, observability, and cross-cutting reliability initiatives. You will play a pivotal role in a team driving reliability standards across 170+ applications, contributing directly to supporting 520,000 health professionals and 90 million patients in their daily healthcare journey.
This role sits at the intersection of infrastructure, developer experience, and product engineering. You'll act as a technical leader and strategic partner to SREs, software engineers, and product teams, guiding decisions, mentoring engineers, and driving cross-cutting initiatives that elevate our operational maturity.
What you'll do
Your responsibilities include but are not limited to:
- Lead large-scale cross-cutting reliability initiatives across the platform, spanning infrastructure automation, observability, and incident management
- Identify and drive improvements to incident detection, response, and postmortem analysis capabilities
- Define and evolve SLOs, error budgets, and alerting standards across multiple product teams
- Take part in the on-call rotation, and actively contribute to improving our on-call experience by refining alerting, reducing noise, and ensuring actionable telemetry
- Serve as a mentor and technical coach to senior engineers, helping elevate the craft of reliability engineering across the company
- Influence strategic decisions by providing technical guidance to leadership and representing reliability engineering in architectural reviews and platform discussions
- Partner with software engineering teams to embed reliability practices early in the development lifecycle
Who you are
Before you read on: if you don't have the exact profile described below, but you feel this job description matches your skill set, we still encourage you to apply.
You'll be a great fit if you:
- Have extensive experience (8+ years) in SRE, platform engineering, or infrastructure roles within a large-scale, multi-team production environment
- Have proven experience with cloud platforms such as AWS, GCP, or Azure
- Have strong experience with containerization and orchestration technologies, Kubernetes is a must, its deployment and scaling strategies ecosystem
- Have implemented and operated SLIs, SLOs, and error budgets in production
- Have experience managing on-call rotations and leading incident response in high-stakes environments
- Have a strong systems engineering background with fluency in at least one backend programming language (e.g., Go, Python, Ruby)
- Have a proven ability to lead through influence: setting technical direction, driving consensus, and mentoring engineers across teams
- Are comfortable balancing long-term architecture work with fast, iterative improvements
- Have clear, concise communication skills, both written and verbal, with the ability to drive alignment in ambiguous environments
- Partner with feature teams to accelerate their production readiness, providing hands-on guidance on reliability best practices, launch reviews, and operational standards before go-live
- Are fluent in English
It would be fantastic if you:
- Have deep expertise in observability tooling and architecture (logging, tracing, metrics)
- Have experience designing and operating high-scale telemetry pipelines and working with developers to improve instrumentation quality
- Appreciate working in regulated environments, healthcare, fintech, or similar; at Doctolib, data privacy and compliance are part of every engineering decision
- Care about reliability enablement, golden paths, runbooks, shared libraries
Life at Doctolib Tech
- Our solutions are built on a single fully cloud-native platform that supports web and mobile app interfaces, multiple languages, and is adapted to country and healthcare specialty requirements.
- Our stack is composed of Rails, TypeScript, Java, Python, Kotlin, Swift, and React Native.
- We leverage AI ethically across our products to empower patients and health professionals. Discover our AI vision here.
Want to learn more about our tech culture and environment? Visit the Doctolib Tech site.
What we offer
- Free comprehensive health insurance (basic package) for you and your children
- 25 days of paid vacation per year, plus up to 14 days of RTT
- Free mental health and coaching services through our partner Moka.care
- Work from abroad for up to 10 days per year thanks to our flexibility days policy
- Lunch vouchers (Swile card) worth 8.50 euros per working day, with 4.50 euros covered by Doctolib
- 50% reimbursement of your public transport subscription
- Parent Care Program: receive one additional month of leave on top of the legal parental leave
- Enrollment in Doctolib's long-term employee value sharing plan called DoctoGrowth
- Relocation support in case of international mobility
- Access to the best AI tools for coding, development and dedicated training
Our interview process
- Recruiter Interview
- System Design Interview
- Technical SRE Interview
- Behavioral Interview
- At least one reference check
We want your experience to be clear, respectful, and transparent. Learn more about our hiring process on our candidate experience page.
Job details
- Permanent position
- Tech stack: Kubernetes, Terraform, AWS / GCP, Prometheus, OpenTelemetry, Datadog, ArgoCD
- Full-time
- Paris, France
- Hybrid work setup (up to 2 remote days per week)
- Start date: as soon as possible
We welcome everyone
At Doctolib, we are committed to improving access to healthcare for everyone. This translates into our recruitment process. We evaluate candidates based solely on qualifications and motivation, without any form of discrimination.
The more diverse ideas are heard, the more our product will truly improve healthcare for all. You are welcome to apply to Doctolib, regardless of your gender, religion, age, sexual orientation, ethnicity, or disability.
To ensure equal opportunities, we invite you to exclude personal information (e.g., pictures, age) from your applications. If you require any accommodation, please let us know for support during the hiring process.
Join us in building the healthcare we all dream of!
Your data privacy
All information provided is processed by Doctolib for application management. For data processing details, click here: Germany | France | Italy | Netherlands. Please contact hr.dataprivacy(at)doctolib.com for inquiries or to exercise your rights.
Similar jobs
Est. 85,000 EUR
Your Impact We are looking for a Senior Site Reliability Engineer to join our SRE team dedicated to platform reliability within Platform Engineering. Your mission will be to ensure Doctolib's platform remains reliable, s…
Est. 120,000 EUR
Your Impact We are looking for a Staff Site Reliability Engineer to join our SRE team dedicated to platform reliability within Platform Engineering. Your mission will be to act as a technical leader driving Doctolib's re…
Est. 90,000 EUR
Your Impact We are looking for a Senior Site Reliability Engineer to join our SRE team dedicated to platform reliability within Platform Engineering. Your mission will be to ensure Doctolib's platform remains reliable, s…
Est. 120,000 EUR
Your Impact We are looking for an Engineering Manager to lead an SRE team dedicated to platform reliability and observability within Platform Engineering. Your mission will be to grow and lead a team of Site Reliability…
Est. 90,000 EUR
Join our mission, join Doctolib! We are looking for a Senior AI Engineer to join the Patient team in Paris. The Patient domain sits at the heart of Doctolib's mission: ensuring everyone has better access to the care they…
Est. 80,000 EUR
We are looking for a Senior DataOps Engineer to join the Data and AI Platform team. Your mission will be to improve and maintain an efficient, reliable and scalable platform that enables Data Product developers and owner…
Est. 120,000 EUR
Your Impact We are looking for a Staff DataOps Engineer to join the Data and AI Platform team. Your mission will be to shape our data platform strategy and architecture, driving enterprise-scale solutions that accelerate…
Est. 120,000 EUR
Set a new pulse for healthcare! We are looking for an Engineering Manager to join the Scheduling team in Berlin. Your mission will be to give practitioners their day back: reclaiming the admin time they spend creating an…
Est. 120,000 EUR
Your Impact We are looking for an Engineering Manager to lead an SRE team dedicated to platform reliability and observability within Platform Engineering. Your mission will be to grow and lead a team of Site Reliability…
Est. 80,000 EUR
Set a new pulse for healthcare! We are looking for a Staff Machine Learning Engineer - Retrieval to join our AI team working on Clinical decision support and Medical Knowledge. Your mission will be to ground clinical AI…
Est. 70,000 EUR
Join ACAI (Advanced Calendar Improvement), a team dedicated to making day-to-day practice operations more efficient and less mentally exhausting for healthcare professionals and their teams. Practice operations are often…
Est. 90,000 EUR
Set a new pulse for healthcare! We are looking for a Senior Corporate Security Engineer to join the Corporate Security team in SecOps. Your mission will be to secure everything Doctolibers rely on to do their best work i…
Est. 120,000 EUR
About the Team The IT Core Finance squad owns and runs the information systems that power Doctolib's Finance function across France, Germany, Italy and the Netherlands: Accounting (GL, AP, AR), Sourcing & Procurement…
Est. 80,000 EUR
Your Impact We are looking for a Senior Site Reliability Engineer to join the Core Reliability & Observability team in Platform Engineering. Your mission will be to shape Doctolib's observability strategy and ensure…
Est. 120,000 EUR
Your Impact We are looking for a Senior Machine Learning Engineer to join the ML Engineering team in Patient Solutions. Your mission will be to improve how people access quality care and manage their health over time by…
Est. 80,000 EUR
Set a new pulse for healthcare! We are looking for a Senior Machine Learning Engineer to join the Orchestration team in AI Health Assistant. Your mission will be to ensure our AI Health Companion behaves safely, reliably…
Est. 65,000 EUR
Set a new pulse for healthcare! We are looking for a Research Scientist to join the Doctolab team (Doctolib Clinical AI Research Lab). Your mission is to build accurate, well-calibrated, and clinically reliable models of…
Est. 61,500 EUR
Your Impact We are looking for a Fullstack Software Engineer to join the PAX (Patient App Experience) team, working at the heart of Doctolib’s patient experience. The team builds and evolves key patient-facing features,…
Est. 80,000 EUR
Join a team of passionate and hardworking entrepreneurs to transform healthcare! Working in the tech team at Doctolib involves building innovative products and features to improve the daily lives of care teams and patien…
Est. 80,000 EUR
What we do Join a team of passionate and hardworking entrepreneurs to transform healthcare! Working in the tech team at Doctolib involves building innovative products and features to improve the daily lives of care teams…
Est. 90,000 EUR
Your Impact We are looking for a Senior Site Reliability Engineer to join the Core Reliability & Observability team in Platform Engineering. Your mission will be to shape Doctolib's observability strategy and ensure…
Est. 90,000 EUR
Your Impact We are looking for a Senior MLOps Engineer to join the Panda Team (Data & ML Operations) in Data & AI Platform team. Your mission will be to build and maintain secure ML pipelines in production, trans…
Est. 80,000 EUR
Your Impact We are looking for a Senior AI Engineer to join the Customer Care Contact team in the Business Performance domain. Your mission will be to build AI-powered tools that revolutionize how healthcare professional…
Est. 80,000 EUR
Your Impact We are looking for a Senior Data Engineer to join the AI Team working on our AI Medical Companion. Your mission will be to build and optimize the data foundations that power safe, scalable, and impactful AI m…
Est. 120,000 EUR
We are looking for an Engineering Manager to join the Business Performance Team in Berlin. Your mission will be to enable seamless, secure connectivity between healthcare systems by building and scaling Doctolib's self-s…
Est. 80,000 EUR
We are looking for a Java Software Engineer, with strong experience in Java and Spring Boot, to join Doctolib’s Platform team, ATP. The team builds the backend foundations that power our distributed services. Java and Sp…
Est. 80,000 EUR
Your Impact We are looking for a Senior Data Engineer into our engineering team at Doctolib. Your mission will be to build data products that provide insights and support decision-making across Doctolib, helping to trans…
Est. 120,000 EUR
We are looking for an Engineering Manager to join the OREO (Observability Reliability Engineering Obsession) team in Platform Engineering. As an Engineering Manager, your mission will be to lead the Reliability & Obs…
Est. 90,000 EUR
We are looking for a Staff Data Engineer - AI to join the AI team at Doctolib. As a Staff Data Engineer AI, your mission will be to build robust data pipelines - from data capture to monitoring - to power our AI systems…
Est. 120,000 EUR
We are looking for an Engineering Manager to join the OREO (Observability Reliability Engineering Obsession) team in Platform Engineering. As an Engineering Manager, your mission will be to lead the Reliability & Obs…