Description
Your Impact
We're looking for a Senior Product Manager to own product-led growth and the end-to-end customer experience that makes DISCO feel unmistakably best-in-class. You will drive the roadmap for in-app value
benchmarks and self-serve upgrade paths, and elevate our UI/UX into a powerful, intuitive experience across DISCO Platform — the kind customers point to as proof DISCO leads the category. As part of making that growth frictionless end-to-end, you'll also extend expansion signals into automatic entitlements and provisioning, so a customer's decision to grow becomes working access without a support ticket in between.
What You'll Do
- Own the PLG & Expansion Roadmap: Drive the roadmap for in-app value benchmarks, self-serve upgrade triggers, and other product experiences that generate expansion revenue.
- Elevate DISCO's Product Experience & Brand: Build on our existing design system to turn UI consistency into a genuine competitive advantage — a polished, intuitive, and cohesive experience across DISCO Platform that strengthens DISCO's brand and earns customer trust at every touchpoint.
- Partner on Design Quality: Work with design leadership to guide UI/UX craft and consistency across all customer journeys.
- Champion the Customer's Voice: Engage directly with customers through interviews, feedback, and usability sessions, and translate what you hear into prioritized, well-scoped product solutions alongside your quantitative data.
- Mine Data for Growth Opportunities: Use usage and funnel data to identify, validate, and prioritize the highest-impact growth opportunities.
- Build the Business Case: Translate technical efficiency into business-value narratives (ROI/TCO) for procurement and executive stakeholders.
- Extend Growth Into Fulfillment: As a supporting piece of the growth motion, connect expansion triggers to entitlements and provisioning so upgrades translate into working access automatically
- Modernize Delivery Practices: Bring rapid prototyping, AI-assisted design/dev workflows, and iterative validation into the team's delivery cadence to shorten the path from idea to validated learning
Who You Are
- Product-Led Growth Expertise: 5+ years of product management experience, with a track record of driving measurable adoption, activation, or expansion outcomes in a PLG or self-serve motion.
- Product & UX Craft: A sharp eye for UX quality and design detail, with the strategic vision to elevate a UI from merely functional to a genuine brand asset — while keeping the team focused on outcomes over minor feature tweaks.
- Voice of the Customer: Speaks fluently and credibly to the customer experience, with a demonstrated history of translating customer pain points — gathered firsthand through interviews,
feedback, and direct engagement — into well-scoped, well-executed product solutions. - Data & Experimentation Fluency: Comfort designing experiments (A/B tests, funnel analysis, cohort analysis) and using product analytics to make evidence-based prioritization calls.
- AI Fluency & Rapid Prototyping: Hands-on with AI-powered tools (e.g., Claude, Gemini, Figma Make) for research, ideation, and delivery, plus practiced use of low- and no-code prototyping tools to validate concepts before committing engineering resources.
- Business Storytelling & Stakeholder Communication: Able to translate technical efficiency and product investment into ROI/TCO narratives for procurement and executives, and to unite cross functional stakeholders around a shared plan.
- Adaptable, Systems-Minded Execution: Comfortable navigating ambiguity across a distributed, multi-region team, managing features that need to scale reliably, and breaking large problems into milestones that deliver incremental value.
- Leadership & Mentorship: A track record of mentoring other PMs or cross-functional partners, leading by example, and fostering a collaborative, learning-focused environment.
Even Better If You Have…
- Legal Tech Domain Expertise: Prior experience with e-discovery, legal hold software, or other enterprise B2B SaaS platforms.
- Entitlements & Provisioning Systems: Familiarity with how purchase or upgrade decisions connect to fulfillment (entitlements, provisioning, licensing) in a B2B SaaS product.
- Growth Tooling Experience: Hands-on use of product analytics or growth platforms (e.g., Pendo, Fullstory, or similar).
- Design or Technical Background: A past life in design, front-end development, or data science that deepens your ability to prototype and partner hands-on with Engineering and Design
Core DISCO Product Competencies
- Customer Focus & Insight: Deeply understand user needs and pain points through research to guide product decisions.
- Strategic Clarity: Create and communicate clear direction aligned with business goals and measurable outcomes.
- Delivery of Top Priorities: Drive high-quality and timely delivery of the most important new products and experiences.
- Own the Outcome: Take full responsibility for achieving results and measurable impact from
definition through iteration
Authorization to Work in the U.S.: Candidates must be legally authorized to work in the United States without sponsorship now or in the future. DISCO is not currently sponsoring visas, including, but not limited to, H-1B, TN, or EAD, and we are not accepting visa transfers.
Perks of DISCO
- Open, inclusive, and fun environment
- Benefits, including medical, dental and vision insurance, as well as 401(k)
- Competitive salary plus RSUs
- Flexible PTO
- Opportunity to be a part of a company that is revolutionizing the legal industry
- Growth opportunities throughout the company
About DISCO
DISCO provides a cloud-native, artificial intelligence-powered legal solution that simplifies ediscovery, legal document review and case management for enterprises, law firms, legal services providers and governments. Our scalable, integrated solution enables legal departments to easily collect, process and review enterprise data that is relevant or potentially relevant to legal matters.
At DISCO, we believe AI is a core enabler of how work gets done. All employees are expected to proactively adopt and responsibly use AI tools to drive efficiency, improve outcomes, and continuously evolve how they operate in their role.
Are you ready to help us fulfill our mission to use technology to strengthen the rule of law? Join us!
We are an equal opportunity employer and value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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