Description
Critical Mass is looking for a motivated and detail-oriented Project Manager (Creative) to join our team. In this role, you will lead the planning, execution, and delivery of creative advertising campaigns, promotional initiatives, and branded marketing materials. You will partner closely with cross-functional teams and clients to ensure projects are delivered on time, within scope, and aligned with creative and business objectives. The ideal candidate is highly organized, proactive, and experienced managing multiple priorities in a fast-paced agency environment. You are a strong communicator who can navigate complexity, build relationships, and successfully drive creative projects from initiation through completion.
You Will
- Lead the planning, execution, and delivery of creative projects from initiation through completion, with a primary focus on advertising campaigns, creative campaign assets, promotional materials, branded experiences, and promotional kits.
- Manage project schedules, timelines, budgets, resource plans, and deliverables to ensure successful project execution.
- Coordinate the end-to-end delivery of creative advertising campaigns, including campaign concepts, creative assets, adaptations, promotional materials, and other campaign deliverables.
- Partner with Creative, Design, Copy, Strategy, Production, Account Management, and other cross-functional teams to translate creative concepts and campaign objectives into clear project plans and deliverables.
- Facilitate project kickoffs, status meetings, creative reviews, and production meetings; drive discussions, document decisions, and ensure follow-through on action items.
- Serve as the primary point of contact for assigned projects, maintaining clear communication with internal teams, clients, and external partners when applicable.
- Manage project scope and proactively address changes, risks, dependencies, production requirements, and issues throughout the project lifecycle.
- Coordinate creative review and approval processes, ensuring feedback is clearly communicated, revisions are properly tracked, and final deliverables meet approved specifications.
- Monitor project health through budget management, timeline adherence, resource allocation, production status, and progress reporting.
- Coordinate with external vendors, suppliers, printers, manufacturers, or production partners when required to deliver promotional materials and physical campaign assets.
- Support project intake, briefing, scoping, estimation, budgeting, and resource planning activities.
- Prepare and communicate project status updates, risks, dependencies, and recommendations to stakeholders.
- Partner with clients to understand campaign objectives, align expectations, manage feedback, and ensure successful project outcomes.
- Identify opportunities to improve project delivery processes, creative workflows, production coordination, and team collaboration.
- Support project reviews, retrospectives, and continuous improvement initiatives.
You Have
- 3–5+ years of project management experience delivering creative, advertising, marketing, or integrated campaigns within creative, digital, advertising, marketing, or customer experience agencies.
- Experience managing projects involving multiple creative deliverables and channels, including advertising assets, digital and social content, print materials, promotional collateral, branded materials, and campaign adaptations.
- Experience managing multiple concurrent projects in a fast-paced, client-facing environment.
- Strong understanding of creative project management principles, methodologies, and delivery frameworks.
- Experience managing project budgets, timelines, scope, risks, dependencies, resources, production requirements, and stakeholder expectations.
- Experience collaborating with cross-functional teams including Creative, Design, Copy, Strategy, Production, Account Management, and external vendors or suppliers.
- Experience coordinating creative review, feedback, revision, approval, and final production processes.
- Excellent verbal and written communication skills, with the ability to communicate effectively across creative, business, and non-technical audiences.
- Strong organizational skills and exceptional attention to detail, particularly when managing multiple deliverables, versions, approvals, and deadlines.
- Proven ability to build relationships and collaborate with cross-functional teams, clients, and external partners.
- Experience using project management and collaboration tools such as Jira, Confluence, Smartsheet, Microsoft Teams, or similar platforms.
- Strong problem-solving, prioritization, and decision-making skills.
- Advanced English communication skills, both written and verbal.
- Ability to work independently while managing competing priorities, deadlines, and multiple project workstreams.
What We Offer
- Maternity and parental leave extra days
- Competitive benefits packages
- Vacation, compassionate leave, sick days, and flex days
- Access to online services for families and new parents
- Diversity and Inclusion Board with 12 affinity groups
- Internal learning and development programs
- Enterprise-wide employee discounts
- And more…
At Critical Mass, we value our employees and offer competitive compensation and benefits packages. If you’re looking for a challenging and rewarding opportunity to make a significant impact on the lives of our employees, we encourage you to apply for this exciting position today!
The Talent Team at Critical Mass is focused on ensuring we provide the best training, onboarding, and employee experience possible! Our new hires & employees are the future of our organization, and we want to set you up for long-term success. In an effort to do so, we expect our team to work from an office a minimum of 3 days a week.
The Ask Stems From Our Want To
Strengthen opportunity for continuous learning
Improve collaboration and team relationships.
Increase employee engagement
This work model balances the need for individual flexibility while maintaining the relentless customer focus we provide at CM. We understand that not everyone may feel comfortable with this expectation, so we ask that you please let us know immediately if there are any concerns so we can help navigate accordingly.
Critical Mass is an equal opportunity employer.
Critical Mass uses artificial intelligence in our recruitment process to enhance job postings, filter keywords during the review of prospective candidates, and, in some cases, transcribe interviews with our recruiters. Human review remains central to the process, and all hiring decisions are ultimately made by our team.
The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.com, omc.com and us.greenhouse-mail.io. We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you. We will never ask you to send us money, technology, or anything else to work for our company. If you believe you are the victim of a scam, please review your local government consumer protections guidance and reach out to them directly.
If U.S. based: https://www.consumer.ftc.gov/articles/job-scams#avoid
If Canada based: https://www.canada.ca/en/services/finance/consumer-affairs.html
If U.K. based: https://www.gov.uk/consumer-protection-rights
If Costa Rica based: https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx
Similar jobs
The Project Manager reports to a Program Manager. Works closely with Directors and Subject Matter Experts, designers, developers and quality to ensure flawless project execution, efficient resource allocation, project fi…
Critical Mass is looking for a motivated and detail-oriented Project Manager to join our team. In this role, you will lead the planning, execution, and delivery of digital marketing projects, with a strong focus on websi…
The Senior Project Manager plays an integral role in partnering closely with our client and multidisciplinary teams. You will lead website and digital initiatives across the full project lifecycle, bringing together Crea…
Critical Mass is looking for a motivated and detail-oriented Project Coordinator (Entry Level) to join our team. In this role, you will support the delivery of digital marketing campaigns, website content updates, email…
This role is in the organization to support the delivery discipline in providing oversight to project management teams across a portfolio within the creative scope.The core expectation of this role is to define and manag…
The Project Coordinator is responsible for supporting the successful delivery of digital marketing campaigns, creative initiatives, website content projects, social media promotional kits, and design-focused deliverables…
As a Senior Creative Engineer, you are a seasoned professional in digital design and creative production at scale. You will work with an amazing team of creatives to ensure artwork is designed and adapted according to ou…
Role As a Senior Media Associate - Ad Operations Specialist you’ll own the end-to-end trafficking, QA, and campaign launch process across digital media channels. You’ll thrive in a fast-paced environment, enjoy solving t…
The Content Author Lead (CAL) is responsible for designing templates and components, performing peer reviews, developing technical documentation and becomes a key contributor in their team and project. A Content Author L…
As a Quality Control Specialist, you will play a critical role in ensuring the accuracy, consistency, and overall quality of creative and digital deliverables across multiple channels. Acting as the final quality gate be…
Est. 85,000 USD
As a Quality Control Specialist, you will play a critical role in ensuring the accuracy, consistency, and overall quality of creative and digital deliverables across multiple channels. Acting as the final quality gate be…
Role As a Marketing Science, Senior Analyst, your curiosity never ends. You'll be the data detective for an Automotive OEM brand, turning numbers into narratives and driving digital experiences to new heights. The next q…
Great digital work doesn't happen by accident — it happens because someone holds the vision, the timeline, and the team together at once. As Senior Project Manager, you'll lead digital and website work for one of our big…
As a Senior Creative Engineer, you are a design systems-minded creative professional who excels at building scalable design solutions for high-volume digital production environments. You combine strong visual design fund…
Role: As a Media Analyst, you will support the measurement, reporting, and analysis of paid media campaigns, helping teams understand performance and identify opportunities to optimize media investments. You will partner…
Quality Assurance Specialist Role The Quality Assurance Specialist is responsible for ensuring quality assurance (QA) standards and client satisfaction are consistently delivered across digital projects. This role execut…
Role Creative Engineering is the discipline that turns ideas into systems, the connective tissue between concept and code, between craft and scale. As a Creative Engineering Director, you own that discipline across accou…
Role Overview We are seeking a Marketing Science Senior Analyst to help design, build, and scale modern marketing analytics solutions that connect marketing investments to business outcomes. This role sits at the interse…
Role: The Marketing Science, Analyst is an implementation-focused role responsible for supporting website analytics and digital measurement initiatives across a newly launched implementation project. Unlike traditional M…
We seek a highly skilled and experienced Senior Accountant to join our dynamic finance team in San José, Costa Rica. This role will be instrumental in ensuring the accuracy and integrity of our financial reporting, manag…
Project Manager profilesCritical Mass is an equal opportunity employer. Critical Mass uses artificial intelligence in our recruitment process to enhance job postings, filter keywords during the review of prospective cand…
Est. 65,000 USD
What to know Help lead our clients and teams to greatness. As a Project Coordinator, you will lead day to day project management activities for Blue State’s mix of clients and offerings. You will serve as a close partner…
Est. 140,000 USD
About Care Access Care Access is working to make the future of health better for all. With hundreds of research locations, mobile clinics, and clinicians across the globe, we bring world-class research and health service…
Est. 207,000 USD
About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging…
Est. 147,500 USD
At Constant Contact, we are seriously awesome people who take ownership and make an impact by operating with the mindset, integrity and courage of a small business owner. There’s something so profoundly rewarding about k…
Est. 140,000 USD
About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging…
Est. 97,500 USD
At Real Chemistry, making the world a healthier place isn’t just an aspiration—it’s our everyday reality. Our drive to transform healthcare is informed by our blend of deep scientific expertise, human-centred creativity,…
Est. 87,500 USD
At Real Chemistry, making the world a healthier place isn’t just an aspiration—it’s our everyday reality. Our drive to transform healthcare is informed by our blend of deep scientific expertise, human-centred creativity,…
Est. 105,000 USD
About Care Access Care Access is working to make the future of health better for all. With hundreds of research locations, mobile clinics, and clinicians across the globe, we bring world-class research and health service…
Est. 167,380 USD
At Constant Contact, we are seriously awesome people who take ownership and make an impact by operating with the mindset, integrity and courage of a small business owner. There’s something so profoundly rewarding about k…