Intake & Marketing Specialist
Crisp RecruitBaton Rouge, Louisiana, United States · Posted 1 month agoDescription
Are you ready to be the first smiling face and welcoming voice at a leading personal injury firm?
Do you thrive in dynamic settings where your organizational skills and client-focused mindset make a real impact?
Can you seamlessly transition from handling client calls to supporting creative marketing initiatives?
Are you eager to grow within a collaborative, family-oriented culture?
Final question: When faced with a challenge, do you get excited or run away?
** IMPORTANT: TO APPLY **
If you have any questions, please email recruit@crisp.co only.
- Please do not reach out through our website's contact information (telephone, email, or web chat) or via direct messaging on any social media platform.
To Apply: Submit your application by clicking the "Apply" button and applying on the Crisp Recruit page that opens.
**RECRUITERS DO NOT CONTACT**
Tomeny | Best Injury Attorneys is a prominent personal injury law firm based in Baton Rouge, Louisiana. Established to provide compassionate and robust legal representation, the firm is renowned for its commitment to clients and community. Over the years, Tomeny | Best has earned a reputation for aggressive advocacy and delivering real results for accident victims.
The firm's practice areas encompass a wide range of personal injury scenarios, including automobile accidents, slip and fall incidents, and wrongful death claims. With a team of dedicated attorneys, Tomeny | Best navigates complex legal landscapes to secure fair compensation for clients, always prioritizing their health and recovery. Their personalized approach ensures that each client receives the attention and legal strategy they deserve, leading to numerous successful outcomes and satisfied clients.
The Intake & Marketing Specialist role at Tomeny | Best Injury Attorneys is designed to ensure unparalleled client satisfaction and operational efficiency. This position is critical in maintaining exceptional client interactions, leading the intake process, and supporting the firm's expanding marketing efforts. As a pivotal first point of contact, you will enable our clients to feel welcome and supported, reinforcing our mission to advocate for justice while simultaneously offering opportunities for growth into marketing responsibilities.
What you’ll do:
- Phone Coverage: Answer and route all inbound calls to ensure no opportunity is missed.
- Client Intake: Gather and record detailed information from new client inquiries, building trust and guiding conversations.
- Overflow Coverage: Serve as additional support during peak call times to maintain seamless client service.
- Mail Processing: Manage incoming mail, including scanning, naming, and routing documents accurately.
- Administrative Support: Assist with data entry, CRM updates, and communication support as needed.
- Marketing Support: Contribute to organic social media posting and assist with brand engagement initiatives.
What we’re looking for:
- Outstanding Phone Presence: Friendly, warm, and professional demeanor to create a positive caller experience.
- Customer Service Skills: Excellent communication abilities to interact with potential and existing clients, medical providers, and referral sources.
- Reliability: Consistent and dependable with a strong commitment to answering phones and supporting operations.
- Tech Comfort: Proficient with learning new systems such as Filevine, Lead Docket, and RingCentral.
- Cultural Fit: Enjoys working in a collaborative and relationship-driven environment.
- Marketing Interest: A passion for social media and content creation is a plus but not required.
Why you should work here:
- Growth Opportunities: Potential for professional development into marketing and broader operational roles.
- Impactful Work: Play a crucial role in shaping client interactions and improving client satisfaction.
- Direct Collaboration: Work closely with firm leadership and attorneys to drive client engagement.
- Family-Oriented Culture: Engage in regular team activities and enjoy a supportive workplace environment.
Additional perks:
- Health Insurance: Comprehensive coverage plans available.
- 401(k): Retirement planning options offered.
- Flexible Scheduling: Consideration for hybrid work and work-from-home arrangements.
- Competitive Salary: Market-validated compensation reflective of experience and performance.
Join Tomeny | Best Injury Attorneys and contribute to a team that is reshaping the landscape of personal injury law. If you are driven to make a positive impact and eager to grow within a supportive and dynamic environment, we invite you to apply for our Intake & Marketing Specialist position. Let's build lasting relationships and continue our shared pursuit of justice.
Similar jobs
Est. 85,000 USD
Do you thrive on turning complex legal cases into opportunities for justice and change? Are you ready to lead and inspire a team toward excellence in client intake and relations? Can you combine your legal expertise with…
Est. 65,000 USD
Are you a persuasive communicator who can turn inbound leads into signed clients with persistence, empathy, and confidence? Can you manage high volumes of inquiries with speed, accuracy, and professionalism while keeping…
Est. 85,000 USD
Are you ready to lead and transform the intake operations of a top-tier personal injury law firm? Do you have the strategic vision to elevate client engagement and drive growth through exceptional intake processes? Can y…
Est. 65,000 USD
Do you excel in both social media marketing and empathetic client interactions? Are you ready to play a pivotal role in an esteemed legal firm's client journey? Can you swiftly transition from creating engaging content t…
Est. 85,000 USD
Are you a data-driven professional with a passion for optimizing processes and enhancing client intake experiences in the legal field? Do you possess the analytical acumen to dissect complex data sets, identify inefficie…
Est. 85,000 USD
Are you ready to lead a legal marketing transformation? Do you excel at balancing strategic vision with hands-on execution? Can you drive data-driven marketing initiatives that generate real growth? Are you energized by…
Est. 85,000 USD
Are you a data-driven marketer who knows how to turn fragmented campaigns into a measurable, accountable marketing engine? Do you excel at managing outside vendors, tracking performance, and knowing when to double down,…
Est. 22,500 USD
Are you an exceptional legal draftsman ready to step into a pivotal role at a dynamic personal injury firm? Do you have the skills to transform legal documentation and support into a seamless engine for case success? Can…
Est. 55,000 USD
Do you thrive in high-stakes environments, balancing complex cases with precision and care? Are you a problem-solver who takes ownership of your work, driving cases to successful resolutions? Can you envision yourself as…
Est. 55,000 USD
Are you passionate about client service and ready to make a difference in personal injury law? Can you excel in a fast-paced, competitive environment while maintaining empathy and professionalism? Do you thrive on solvin…
Are you skilled in delivering empathetic and efficient client interactions, especially in high-stress situations? Can you confidently communicate the value of legal consultations and handle objections with ease? Are you…
Est. 140,000 USD
Are you ready to revolutionize the marketing landscape for one of Jacksonville’s premier law firms? Do you have the strategic vision to unify and lead a fragmented marketing function into a cohesive force? Can you transf…
Est. 85,000 USD
Do you have the creative spark to build a compelling employer brand that stands out in the legal industry? Can you navigate and enhance Kanner & Pintaluga's unique collaborative culture to recruit top legal talent? D…
Est. 12,000 USD
Are you passionate about supporting legal teams in a fast-paced, high-impact environment? Do you excel in organizing and managing complex litigation tasks with precision and accuracy? Are you ready to take your career to…
Est. 55,000 USD
Are you a skilled multitasker capable of managing a high caseload without breaking a sweat? Do you thrive in a fast-paced legal environment, juggling cases from intake to settlement? Can you communicate effectively with…
Est. 52,000 USD
Are you passionate about providing exceptional case management and administrative support in a client-focused legal environment? Do you enjoy multitasking, communicating with diverse stakeholders, and staying organized w…
Est. 55,000 USD
Are you a master of organization and skilled at transforming chaos into order? Can you balance supporting leadership with managing office operations effortlessly? Do you excel in creating seamless client experiences and…
Est. 55,000 USD
Are you a skilled multitasker capable of managing a high caseload without breaking a sweat? Do you thrive in a fast-paced legal environment, juggling cases from intake to settlement? Can you communicate effectively with…
Est. 115,000 USD
Are you an expert in legal technology applications ready to drive innovation at the forefront of personal injury law? Can you streamline operations through sophisticated software configurations and automations? Do you ex…
Est. 55,000 USD
Are you a skilled litigation paralegal who excels in keeping complex cases organized and moving forward, even under pressure? Do you believe in not just handling cases, but in guiding clients through the legal process wi…
Est. 80,000 USD
Do you thrive in high-pressure environments where your sales prowess can make a vital impact every day? Are you a natural closer with the ability to turn high-stakes consultations into successful legal engagements? Can y…
Est. 65,000 USD
Are you an organized and detail-oriented paralegal ready to make a significant impact in a personal injury law firm? Do you thrive in a fast-paced environment where every day brings a new challenge and opportunity for gr…
Est. 144,000 USD
At Morgan & Morgan, the work we do matters. For millions of Americans, we’re their last line of defense against insurance companies, large corporations or defective goods. From attorneys in all 50 states, to client s…
Est. 95,000 USD
At Morgan & Morgan, the work we do matters. For millions of Americans, we’re their last line of defense against insurance companies, large corporations or defective goods. From attorneys in all 50 states, to client s…
Est. 55,000 USD
Are you a client-focused professional who can build trust quickly over the phone? Do you excel at guiding prospective clients through a thoughtful, empathetic intake experience? Are you comfortable helping clients unders…
Est. 60,000 USD
Are you a strategic thinker with a keen eye for detail in high-stakes legal environments? Can you navigate the fast-paced demands of personal injury litigation? Do you thrive in roles where your analytical skills directl…
Est. 135,000 USD
Do you thrive in transforming ideas into streamlined operations and innovative solutions? Are you ready to spearhead the strategic evolution of a thriving personal injury law firm? Can you bridge the gap between visionar…
Est. 55,000 USD
Are you a hands-on problem solver with a passion for operational excellence? Can you navigate the fast-paced dynamics of a multi-office law firm with ease? Do you thrive in roles where your organizational skills and inde…
Est. 85,000 USD
Do you have the expertise to transform litigation support into a seamless operation, bridging the gap between paralegal management and strategic process innovation? Are you driven to lead a team, ensuring operations run…
Est. 144,000 USD
At Morgan & Morgan, the work we do matters. For millions of Americans, we’re their last line of defense against insurance companies, large corporations or defective goods. From attorneys in all 50 states, to client s…