Lead Case Manager (FT, Swing Shift 12p-8p)

Connections Health SolutionsLeesburg, Virginia, United States · Posted 20 days ago

Full-timeEst. 55,000 USD

Description

We’re not just behavioral health people—we’re crisis people.

Connections Health Solutions is a leading provider of immediate-access behavioral health crisis care. Our team combines medical and recovery-oriented treatment to stabilize individuals in crisis and connect them to community-based resources for ongoing recovery.

Founded by emergency room psychiatrists Dr. Chris Carson and Dr. Robert Williamson, our model is physician-led and data-driven, drawing upon more than 15 years of crisis care expertise. Recognized by SAMHSA and the National Council for Mental Wellbeing as a national best practice, we’ve delivered invaluable treatment to hundreds of thousands of individuals facing crises. Our commitment remains consistent, to improve access, inspire hope, and provide the right support.

Our values shape our decisions, define our culture, and foster continuous learning and growth.

We accept people as they are, creating safe spaces where they feel valued and respected. We inspire hope by walking with people side-by-side, showing them grace and compassion. We act with intention, holding ourselves and each other accountable, and doing the right thing. We work as one team, trusting and supporting each other. We embrace change and innovation, striving to find better ways to fulfill our mission.

We are on a mission to change the face of behavioral health. Help us save lives and make a difference.

Earn More with Shift Differentials

Maximize your earnings with additional hourly pay:

+$2/hr -> Monday-Thursday Nights
+$3/hr -> Friday-Sunday Nights
+$2/hr -> Saturday-Sunday Days

What You'll Do:

The Lead Case Manager will carry a caseload and act as ambassador to community partners. This position is responsible for overseeing the daily functions of the social services team, including admission and discharge processes, civil commitment hearings, group programming, and treatment team. Under the supervision of the Manager of Social Services, this position supports the review and completion of all documentation and ensures the social services team meets all quality, billing, and performance measures.

With support and guidance from the manager of social services and other clinical leadership, directs, supervises, and evaluates the work of assigned social services staff.
Participates regularly in Interdisciplinary Treatment Team meetings.
Collaborates with the Treatment Team to develop and implement an individualized person-centered Treatment Plan that is appropriate for brief intervention. Complete the signed Treatment Plan and review with each individual and any other involved parties.
Gather collateral from the individual and involved parties to provide a thorough assessment of what an individual’s’ needs are for treatment and discharge.
Actively coordinate care and provide referrals for individuals to ensure services are coordinated with both facility staff and external providers.
Identify and address gaps in service needs for participating parties in service delivery to the individual and make appropriate recommendations to meet Individuals’ needs upon discharge.
Collaborate with Interdisciplinary Treatment Team to engage, monitor, and communicate with the individual, ensuring that safety is maintained while meeting the individual’s needs.
Maintain the clinic record, including documentation of activities performed as part of the service delivery process. Obtain signatures from individuals regarding treatment, as necessary. Document all services and Individuals’ activities in the Electronic Health Record (EHR) regarding brief interventions, coordination of care, discharge planning, treatment planning, and any other pertinent information.
Maintain a working knowledge of the Virginia Involuntary Commitment process.
Maintain a working knowledge of the DBHDS and DMAS behavioral health system.
Participate in individual and group supervision as required. Participate in ongoing education, including in-services, training, and other activities to maintain and improve competency. Demonstrate competency through post-testing, skill observation, and performance as assessed by direct supervisor.
Complete all required training, attend monthly meetings, and maintain required competencies.
Coordinates civil commitment process with all necessary stakeholders.
Provide daily programming/groups.
Performs all other duties as assigned.

What You'll Bring:

Bachelor’s degree in behavioral health, social services
Experience in an inpatient or crisis healthcare setting

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