Description
The AI Engagement Manager is a forward-deployed, hands-on consultant who works with our AI technology partners to deliver consulting services that maximize value realization from Generative AI investments. Embedded across different enterprise client accounts, you will drive seamless execution of AI transformation initiatives, ensuring clients achieve measurable business outcomes through workflow automation and content supply chain innovation.
Working directly with forward-deployed engineers, creative technologists and client teams, you will own tactical delivery coordination—from scrum ceremonies and documentation to enablement rollouts and adoption support. Your expertise in agile methodologies, content operations, and AI-enabled workflows will ensure our technology partnerships deliver exceptional client value and accelerate Code and Theory's leadership in applied AI transformation.
WHAT YOU'LL DO
- Collaborate with creative operations, production, and brand teams to identify and support AI integration across ideation, production, approval, and distribution workflows
- Ensure deliverables meet quality standards and align with client requirements
- Serve as the dedicated delivery lead and main liaison across client accounts — the go-to resource connecting AI engineers and client execution teams for day-to-day coordination
- Own and facilitate delivery ceremonies (standups, sprint planning, retrospectives, stakeholder check-ins) and manage the agile backbone: Jira tickets, user stories, backlog grooming, and scrum adherence
- Maintain project schedules and documentation (requirements, solution architecture), tracking milestones and proactively escalating timeline risks
- Develop training materials, workshop agendas, and enablement content; lead and conduct rollout training/workshops for client teams adopting GenAI solutions
- Partner with the technology partner's CSM and Enablement resources on comprehensive adoption plans
- Provide ongoing end-user support during implementation and early adoption
- Deliver weekly status reports and executive-level dashboards/presentations communicating progress, risks, and business impact to internal and client stakeholders
- Monitor adoption metrics, user engagement, and progress against business goals, adjusting strategies to remove adoption barriers and improve value realization
WHAT YOU'LL NEED
- 4–8 years in business consulting, digital strategy, agile pod-based software development lifecycle, enterprise software, AI/ML
- Proven track record applying AI or automation to complex enterprise workflows (content supply chain, marketing ops, etc.)
- Experience leading projects in Agile Scrum and commanding knowledge of various project and process applications (Jira, Miro, Confluence, SharePoint, Jira)
- Experience leading development teams
- Experience designing pilots, POCs, and roadmaps tied to business-case rigor and measurable KPIs
- Familiarity with modern content/marketing technologies — DAM, CMS, Workfront, CDP, workflow automation, orchestration, creative tooling
- Passion for AI and understanding of AI and automation systems for the creation of content.
- Knowledge of Adobe Creative Cloud, Express, Firefly, Firefly Services solutions, and GenStudio for Performance Marketing is a plus.
- Demonstrated ability to navigate complex organizational dynamics and drive consensus among diverse stakeholders collaborative approach with Adobe account teams and implementation partners
- Strong change leadership skills — able to influence people, process, and technology
- Willingness to travel within the US (10–20%)
ABOUT US
Born in 2001, Code and Theory is a digital-first creative agency that sits at the center of creativity and technology. We pride ourselves on not only solving consumer and business problems, but also helping to establish new capabilities for our clients. With a global client roster of Fortune 100s and start-ups alike, we crave the hardest problems to solve. We have teams distributed across North America, South America, Europe, and Asia. The Code and Theory global network of agencies is growing and includes Kettle, Instrument, Left Field Labs, Create Group, Current, and TrueLogic.
Striving never to be pigeonholed, we work across every major category: from tech to CPG, financial services to travel & hospitality, government and education to media and publishing. We value the collaboration with our client partners, including but not limited to Adidas, Amazon, Con Edison, Diageo, EY, J.P. Morgan Chase, Lenovo, Marriott, Mars, Microsoft, Thomson Reuters, and TikTok.
The Code and Theory network is comprised of nearly 2,000 people with 50% engineers and 50% creative talent. We’re always on the lookout for smart, driven, and forward-thinking people to join our team.
The compensation range for this role is $145,000 - $175,000 and spans multiple levels. We're open to hiring at the level that best matches the right candidate's experience. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, budget, and location.
Similar jobs
Est. 135,000 USD
Code and Theory is hiring an Associate Director to work at the core of content and creative transformation engagements within our Enterprise Transformation practice. You will map existing creative workflows, redesign the…
Est. 135,000 USD
Code and Theory is hiring an Associate Director to work at the core of business transformation engagements within our Enterprise Transformation practice. You will conduct organizational diagnostics, redesign workflows an…
Est. 205,000 USD
Code and Theory is hiring a Senior Director to own the operating model for how creative work gets conceived, produced, governed, and measured inside large enterprise organizations. The stakeholder map runs from CMO to in…
Est. 187,500 USD
The Adobe Multi-Solution Architect (MSA) will play a vital role in the architecture design, configuration, testing and deployment of Adobe solutions, including Firefly, GenStudio, Experience Manager, Edge Delivery Servic…
Est. 187,500 USD
The Adobe Multi-Solution Architect (MSA) will play a vital role in the architecture design, configuration, testing and deployment of Adobe solutions, including Workfront, Fusion, Real Time CDP, Launch, Analytics, Target…
Est. 187,500 USD
The Adobe Multi-Solution Architect (MSA) will play a vital role in the architecture design, configuration, testing and deployment of Adobe solutions, including Experience Platform, Real Time CDP, Experience Manager, Edge…
Est. 187,500 USD
The Adobe Multi-Solution Architect (MSA) will play a vital role in the architecture design, configuration, testing and deployment of Adobe solutions, including Experience Manager, Edge Delivery Services, Real Time CDP, L…
Est. 200,000 USD
Code and Theory is a digital-first creative and technology agency that builds products, platforms, and experiences for global brands. We combine engineering, design, data, and strategy to deliver transformative digital s…
Est. 147,500 USD
We’re looking for a Change & Enablement Lead to join our Enterprise Transformation team within the Delivery organization. This role is ideal for someone who thrives at the intersection of people, process, technology,…
Est. 205,000 USD
Code and Theory is hiring a Senior Director to lead large-scale business transformation engagements within our Enterprise Transformation practice. You will own C-suite relationships, design governance and operating model…
Est. 130,000 USD
The Machine is the agentic operating system for marketing, built by Code and Theory. It plugs into the tools marketing teams use and turns disconnected workflows into a single intelligent system, connecting brand strateg…
Code and Theory is a digital-first creative and technology agency that builds products, platforms, and experiences for global brands. We combine engineering, design, data, and strategy to deliver transformative digital s…
The Adobe Multi-Solution Architect (MSA) will play a vital role in the architecture design, configuration, testing and deployment of Adobe solutions, including Real Time CDP, Launch, Analytics, Target and Experience Mana…
Est. 192,500 USD
The Director of Creative Technology leads enterprise transformations by architecting scalable, AI-native visual production pipelines across 3D asset generation, motion design, and generative AI architectures. You will le…
Solution Architect Our engineering team ensures Code and Theory delivers innovative, immersive web experiences that delight our clients and their customers. We are always striving to balance the demanding nature of worki…
Est. 200,000 USD
As a Program Director within Code and Theory’s Enterprise Experience Transformation (EXT) practice, you will be responsible for the delivery of a portfolio of co-developed, productized solutions—built by Code and Theory…
Est. 120,000 USD
At Code and Theory, we thrive at the intersection of creativity and technology. We empower brands by driving seamless execution, transformative solutions, and delivering exceptional client experiences. Through a culture…
Est. 187,500 USD
The Machine is the agentic operating system for marketing, built by Code & Theory. It plugs into the tools marketing teams use and turns disconnected workflows into a single intelligent system, connecting brand strat…
Est. 215,000 USD
The Machine is the agentic operating system for marketing, built by Code and Theory. It plugs into the tools marketing teams use and turns disconnected workflows into a single intelligent system, connecting brand strateg…
Est. 177,500 USD
We are seeking a highly consultative and strategic New Business Director to lead revenue growth across the United States. This role is responsible for identifying, developing, and closing new business opportunities while…
Est. 160,000 USD
As a Director, Client Engagement, you’ll serve as a primary point of contact for one - two of our most critical client relationships. You’ll own day-to-day client leadership while guiding account strategy, ensuring excep…
Est. 130,000 USD
The Machine is the agentic operating system for marketing, built by Code and Theory. It plugs into the tools marketing teams use and turns disconnected workflows into a single intelligent system, connecting brand strateg…
Est. 177,500 USD
Code and Theory is seeking a senior cloud engineer who wants to own the full technical lifecycle of enterprise client deployments — from assessing a client's existing infrastructure and designing the integration architec…
Est. 205,000 USD
Code and Theory is building a portfolio of enterprise solutions co-developed with a major platform partner. These are named, defined, and actively sold solutions — designed to open new use cases for the platform while cr…
We are seeking an experienced AEM Lead Developer to architect, lead, and deliver enterprise-grade Adobe Experience Manager (AEM) solutions across web, mobile, and cloud platforms. The ideal candidate will drive technical…
Est. 250,000 USD
As a Group Program Director, you will lead the Delivery capability for a portfolio of clients and/or a major account at Code and Theory, setting the strategic direction for delivery and ensuring the overall health, growt…
Est. 160,000 USD
The Director of Sales Enablement drives seller productivity across Code and Theory's Adobe practice by equipping client-facing teams with the knowledge, skills, content, and tools to win throughout the client lifecycle.…
Est. 135,000 USD
The Machine is the agentic operating system for marketing, built by Code and Theory. It plugs into the tools marketing teams use and turns disconnected workflows into a single intelligent system, connecting brand strateg…
Est. 157,500 USD
We are seeking an Associate Director, Security & Compliance to lead security, privacy, and compliance for our SaaS products and the client projects we deliver as an agency. You will own this capability end to end, fr…
Est. 87,500 USD
Code and Theory is the original digital transformation agency. For 25 years, we’ve treated disruption as an invitation, not a threat. While the industry debates what AI replaces, we’re already building what it makes poss…