Danish speaking - Customer Service (inc relocation to Malta)
St Julians, Malta · Posted Apr 28, 2025Description
Er du løsningsorienteret og kan du tale med alle?
Hvis du er, så er det dig, som vi leder efter til at blive en del af vores prisvindende kundeservice hold her på vores skønne kontorer på Malta!
Wow’et!
Du vil blive en del af en succesfuld kundeservice, som arbejder mod, at nå vores mål er at skabe den bedste kundesoplevelse. Men ikke nok med det, så er der ingen grænse for dine muligeder for, at lære og udvilke dig indenfor Betsson!
Vi ønsker, at du kan udføre følgende opgaver:
- Hjælpe både danske og engelske-talende kunder via e-mail, chat og telefon.
- Arbejde sammen med dit team for, at levere den bedste kundetilfredshed (samt opnå andre KPI’er).
- Oversætte kampagne tekster og/eller spørgeskemaer til dansk.
- Håndtere kundernes konti.
Hvad får jeg ud af det?
Her hos Betsson får du ikke blot chancen for, at arbejde på tværs af vores førende markeder men også med et hold bestående af fantastiske kundeservicemedarbejdere. Det er masser af muligheder for, at forbedre din egne evner, udvikle kendskab til Igaming branchen og blive en del af et multikulturelt, venligt arbejdsmiljø. Vi ønsker at vores medarbejdere personificere vores værdi om at være ”One Betsson” og nyde fordelene ved at blive en Betssonite!
Hos Betsson Group arbejder vi med en hybrid Work From Home (WFH), som giver dig flexibilitet ved at arbejde 2 dage på kontoret og 3 dage hjemmefra.
Du er god til at:
- Kommunikere både skriftligt og mundligt på både dansk og engelsk.
- Stærk Microsoft Office viden.
- Multi-tasking og tidshåndtering.
Ekstra Awesome!
- Tidligere kundeservice erfaring, dette kan være ansigt til ansigt, online eller via telefonopkald, eller iGaming erfaring.
Hvad tilbyder vi?
Ligesom en rutsjebane, kan livet hos Betsson være ultra hurtig med massere af sving, men altid SJOVT! Men hvad kan man ellers forvente fra et firma hvor, at 75 % er millennials og ialt 1700 kollegaer spredt over 7 kontorer med 900 kollegaer baseret fra vores maltesiske hovedkontor alene! Vi forstår, at det måske ikke er for sarte sjæle, men hvis du er en go-getter innovativ og adranaline junkie, som altid skubber til sine grænser og udfordre sig selv, så vil du passe perfekt ind.
Godt at vide:
- Start dato: Hver anden uge starter et nyt træningshold.
- Løn: Lønnen består af en grundløn og et bonus system.
- Arbejdstimer: Som Kundeservicemedarbejder vil du arbejde i vagtskema med 6 dages arbejde efterfulgt af 3 dages fri.
- Lokation: Malta, St Julians.
- Genrøs relokationspakke vil blive tilbudt hvis du flytter hertil.
What we offer?
- 26 Vacation Days Per Year
- Relocation (including flights, bonus and accommodation)
- Hybrid Model
- Health & Life Insurance & Company Doctor
- €300 Wellness Allowance
- €300 Working From Home Allowance
- Yoga & Sports Activities
- Lunch Provided Monday-Friday
- Company Discounts
- Company Events
- Great Atmosphere & Betsson Values
Challenge accepted?
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