Description
Are you a problem solver, excellent communicator and a people person?
If so we are looking for you to join our award winning customer service team based in our stunning office in Croatia!
The Wow
You will be a part of a seamless Customer Service function, working to achieve our goal of the best Customer Experience. Not only that, your opportunity to learn and progress within Betsson is limitless!
At Betsson Group we work with a Hybrid Work From Home (WFH) model, giving you the flexibility of working 4 days in the office and 1 day at home.
We want you to excel in the following:
- Help Croatian speaking customers via e-mail, chat and telephone
- Work together with your team to reach the best customer satisfaction (including other KPI's)
- Manage customer accounts
- Follow company policies and practices regarding player safety, protection, and responsible gaming
You're good at:
- Communication written and verbal in both Croatian and English
- Strong Microsoft Office knowledge
- Background in customer service, this can be face to face, online or via phone calls
- Multi-tasking and time management
What's in it for me?
Here at Betsson not only do you get the chance to work across our leading markets but also with a team of excellent Customer Service Agents. There will be ample opportunity to progress your own skills, develop your knowledge of the iGaming industry and be a part of a multicultural, friendly environment. We want our employees to embody the value of One Betsson and enjoy the perks of being a Betssonite!
What we offer?
Much like riding a rollercoaster, sometimes life at Betsson can be lightning fast with twists and turns but always FUN! Then again, what else would you expect from a business 75% millennial and 1700 strong, spread across 7 offices with 900 based out of our Malta HQ alone! We recognise it may not be for the faint-hearted, but if you’re a go-getter, initiator and adrenaline junkie, always striving to push the boundaries and challenge yourself, then you’ll fit right in.
Good to know:
- Start date: Begin of July
- Salary: Basic salary (increase after probation) + non-taxable amount + bonus
- Taxi to drive you home when you work until midnight
- 60 minutes break time
- Work hours: 2 shifts, Monday - Sunday (2 days off a week)
- Location: Zagreb, Croatia
Challenge Accepted?
By submitting your application, you understand that your personal data will be processed as set out in our Privacy Policy
Similar jobs
Est. 28,000 EUR
Are you a problem solver, excellent communicator and a people person? If so we are looking for you to join our award winning customer service team based in our stunning offices in Malta! The Wow You will be a part of a s…
Est. 28,000 EUR
Are you a problem solver, excellent communicator and a people person? If so we are looking for you to join our award winning customer service team based in our stunning offices in Malta! The Wow You will be a part of a s…
Est. 28,000 EUR
Are you a problem solver, excellent communicator and a people person? If so we are looking for you to join our award winning customer service team based in our stunning offices in Malta! The Wow You will be a part of a s…
Est. 24,000 EUR
Are you a problem solver, excellent communicator and a people person? If so we are looking for you to join our award winning customer service team based in our stunning offices in Vilnius! The Wow You will be a part of a…
Est. 30,000 EUR
Betsson Group is a leading online gambling company that operates in over 20 countries worldwide, offering a wide range of online gaming products such as sports betting, casino games, poker, and bingo. The company was fou…
Est. 28,000 EUR
Betsson Group is a leading online gambling company that operates in over 20 countries worldwide, offering a wide range of online gaming products such as sports betting, casino games, poker, and bingo. The company was fou…
Est. 60,000 EUR
At Betsson Group, we strive to deliver the best customer experience in the industry. We are one of the market leaders in iGaming, offering online gaming products in a number of markets, both through our own gaming sites…
Est. 80,000 EUR
We are looking for an experienced Engineering Manager to join our Mobile Apps team and help us deliver the best mobile apps around for sports betting and gaming! The Wow Every day, thousands of people across the world pl…
Est. 80,000 EUR
We are looking for an experienced Engineering Manager to join our Mobile Apps team and help us deliver the best mobile apps around for sports betting and gaming! The Wow Every day, thousands of people across the world pl…
Est. 55,000 EUR
We are now expanding our DevOps capabilities within our platform teams as part of our hybrid setup. This means empowering every platform with its own DevOps expertise to drive automation, scalability, and reliability wit…
Est. 55,000 EUR
We are looking for a skilled Software Engineer to join our dynamic and innovative development team in Zecure Gaming. You will primarily work with PHP, JavaScript, and React to develop and maintain our products, helping m…
You will be involved in every aspect of software development, from designing scalable solutions and building modern user interfaces to developing high-performance backend services, writing automated tests, and working wi…
Are you an experienced Software Engineer festinated about leadership? The Sportsbook Area within Product Development is now hiring! We have a world-class Sportsbook, developed in-house by our dedicated Sportsbook tech te…
Est. 55,000 EUR
At Betsson Group, we strive to deliver the best customer experience in the industry. We are one of the market leaders in iGaming, offering online gaming products in a number of markets, both through our own gaming sites…
Est. 55,000 EUR
The Role Our Campaigns & Rewards - Product Development team in Malaga is growing, and we are now looking for a Backend Software Engineer to join! Engagement at Betsson Group ensures our customers come back for more.…
The Sportsbook Area with Product Development is now hiring! We have a world-class Sportsbook, developed in-house by our dedicated Sportsbook tech team and growing at a very rapid rate, expanding not only in new markets b…
Est. 55,000 EUR
Are you an experienced Backend .NET/C# Engineer looking for your next career opportunity? The Gaming Area within Product Development is now hiring! The Gaming Area at Betsson Group focuses on Game Play and Game Discovery…
Est. 60,000 EUR
You will be involved in every aspect of software development, from designing scalable solutions and building modern user interfaces to developing high-performance backend services, writing automated tests, and working wi…
Est. 84,000 EUR
At Betsson Group, we strive to deliver the best customer experience in the industry. We are one of the market leaders in iGaming, offering online gaming products in a number of markets, both through our own gaming sites…
Est. 55,000 EUR
At Betsson Group, we strive to deliver the best customer experience in the industry. We are one of the market leaders in iGaming, offering online gaming products in a number of markets, both through our own gaming sites…
Est. 60,000 EUR
Are you an experienced DevOps Engineer looking for your next career opportunity? The Wallet Area within Product Development is now hiring! Engagement at Betsson Group ensures our customers come back for more. It’s all ab…
Est. 55,000 EUR
Betsson Group is hiring a Swedish Speaking Compliance Officer to support our Nordic regulatory operations, working at the heart of a fast-growing international iGaming business where your language skills and regional exp…
The Sportsbook Area with Product Development is now hiring! We have a world-class Sportsbook, developed in-house by our dedicated Sportsbook tech team and growing at a very rapid rate, expanding not only in new markets b…
Est. 45,000 EUR
The Sportsbook Area with Product Development is now hiring! We have a world-class Sportsbook, developed in-house by our dedicated Sportsbook tech team and growing at a very rapid rate, expanding not only in new markets b…
Est. 55,000 EUR
Are you an ambitious Database Engineer eager to embark on a journey of managing complex database systems within a global technology ecosystem? We are currently seeking individuals who possess strong knowledge and experie…
Est. 80,000 EUR
Are you an experienced Senior .NET Engineer or Technical Lead ready for your next challenge? Our PAM (Player Account Management) team is now hiring! We are an international team with some of the best people in the indust…
Est. 55,000 EUR
The Role Our Wallet Development team in Malaga is growing and we are now looking for a Backend Software Engineer to join! Engagement at Betsson Group ensures our customers come back for more. It’s all about loyalty. We p…
Est. 12,000 EUR
We are now expanding our DevOps capabilities within our platform teams as part of our hybrid setup. This means empowering every platform with its own DevOps expertise to drive automation, scalability, and reliability wit…
Est. 55,000 EUR
The Sportsbook Area with Product Development is now hiring! We have a world-class Sportsbook, developed in-house by our dedicated Sportsbook tech team and growing at a very rapid rate, expanding not only in new markets b…
Est. 55,000 EUR
The Role Our Development team in Malaga is growing and we are now looking for a Backend Software Engineer to join! Our Campaigns & Rewards unit at Betsson Group ensures our customers come back for more. It’s all abou…