Description
Delivery Manager (Scrum Master)
Integration Product Business Unit (Pune)
Location: Pune, India
Experience: 8–15 Years
Reports To: PBU Head – Integration Product Business Unit
Role Purpose
The Delivery Manager is the operational leader of the Product Business Unit, responsible for orchestrating execution across Product, Engineering, QA, Architecture and Business stakeholders. Success in this role is measured not by Agile ceremonies, but by the team's ability to consistently deliver business outcomes with speed, quality and predictability.
As the Delivery Manager (Scrum Master) for the Integration Product Business Unit, you will act as the operational backbone of the Product Business Unit. This is not a traditional Scrum Master role focused on facilitating ceremonies. Instead, you will provide complete visibility across the pod, orchestrate execution, manage dependencies, remove bottlenecks, hold teams accountable and ensure roadmap commitments are delivered with quality and predictability. Think of this role as the COO of the Product Business Unit from an execution perspective.
Key Responsibilities
-
Own end-to-end execution of roadmap commitments across the Integration Product Business Unit.
-
Maintain a complete horizontal view of all initiatives, commitments, milestones, dependencies and risks.
-
Coordinate execution across Product, Engineering, QA, Architecture, DevOps, Customer Success and other Product Business Units.
-
Hold teams accountable for commitments, timelines, quality and delivery outcomes.
-
Challenge execution delays, unclear ownership and process deviations while driving timely resolution.
-
Own release readiness and proactively manage cross-team dependencies.
-
Facilitate Agile ceremonies where they add value, with emphasis on outcomes rather than rituals.
-
Drive continuous improvement through retrospectives, process optimisation and delivery excellence.
-
Champion AI-first engineering and automation to improve delivery speed and operational efficiency.
Delivery Governance & Executive Reporting
-
Own the operational dashboard for the Product Business Unit, providing leadership with clear visibility into roadmap progress, delivery health, engineering capacity, risks, dependencies, release readiness and key execution metrics.
-
Prepare and present weekly, monthly and quarterly execution reviews for Product Business Unit leadership.
-
Develop meaningful KPIs, scorecards and dashboards to support data-driven decision making.
-
Ensure blockers, risks and critical decisions are escalated proactively with clear mitigation plans.
-
Drive transparency through accurate reporting, governance and follow-through on action items.
Leadership Expectations
-
Act as the operational orchestrator of the Product Business Unit.
-
Be the glue connecting Product, Engineering, QA, Delivery and business stakeholders.
-
Influence without formal authority and build strong cross-functional relationships.
-
Create clarity during ambiguity and drive decisions to execution.
-
Balance empathy with high accountability and execution discipline.
Required Qualifications
-
8–15 years of experience in Delivery Management, Program Management, Project Management, Scrum Master or Engineering Operations roles.
-
Experience delivering enterprise SaaS products in Agile environments.
-
Strong understanding of SDLC, Agile, Scrum, Kanban, release management and engineering metrics.
-
Working knowledge of APIs, microservices, cloud platforms and CI/CD.
-
Excellent stakeholder management, communication, facilitation and conflict resolution skills.
-
Hands-on experience with Jira, Confluence and Agile delivery tools.
-
Experience in Supply Chain, Logistics, eCommerce or Enterprise SaaS is preferred.
Success Measures
-
Predictable roadmap delivery.
-
Improved release quality and predictability.
-
Reduced dependency-related delays.
-
Higher engineering throughput and delivery efficiency.
-
Strong cross-functional collaboration.
-
Effective risk identification and mitigation.
-
Leadership confidence through accurate dashboards and governance.
-
Visible adoption of AI-assisted delivery practices.
Why This Role is Different
This role is not measured by the number of stand-ups conducted or Jira boards maintained. It is measured by the ability to orchestrate execution, improve operational efficiency, create accountability, remove bottlenecks and consistently deliver business outcomes.
The Delivery Manager is one of the key leadership roles within the Product Business Unit, partnering closely with the PBU Head and Engineering Manager to enable high-performing product teams.
Similar jobs
About Workato Workato delivers enterprise infrastructure for the agentic era, redefining iPaaS and helping enterprises unify data, applications, processes, and AI into a single, governed platform. A leader in Enterprise…
Overview of 66degrees 66degrees is an end-to-end AI transformation partner that guides enterprises from complex business challenges to clear, quantifiable outcomes. Our company is the culmination of several successful fi…
Overview of 66degrees 66degrees is an end-to-end AI transformation partner that guides enterprises from complex business challenges to clear, quantifiable outcomes. Our company is the culmination of several successful fi…
Roboyo AI is a category shaper in Applied AI and Agentic Automation. We help leading enterprises move from automation projects and AI experiments into governed, production-grade systems that execute real work across work…
Est. 131,500 USD
Black Duck Software, Inc. helps organizations build secure, high-quality software, minimizing risks while maximizing speed and productivity. Black Duck, a recognized pioneer in application security, provides SAST, SCA, a…
About Behavox Behavox is a cloud-native AI company providing an integrated controls platform for global banks, asset managers, hedge funds, private equity firms, insurance businesses, and commodity firms. The platform un…
Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-…
Product Manager Job Summary We are seeking an experienced Product Manager with a proven track record of successfully managing multiple technical projects concurrently, leading teams, and expertise in Agile and Kanban met…
Est. 115,000 USD
Delivery & Service Assurance Lead Customer Operations — SPEC-Ops (SRE & Platform Engineering) Role Summary The Delivery & Service Assurance Lead runs the day-to-day rhythm of the SPE Customer Operations team,…
About Behavox Behavox is a cloud-native AI company providing an integrated controls platform for global banks, asset managers, hedge funds, private equity firms, insurance businesses, and commodity firms. The platform un…
Est. 65,000 GBP
About Behavox Behavox is a cloud-native AI company providing an integrated controls platform for global banks, asset managers, hedge funds, private equity firms, insurance businesses, and commodity firms. The platform un…
About Behavox Behavox is a cloud-native AI company providing an integrated controls platform for global banks, asset managers, hedge funds, private equity firms, insurance businesses, and commodity firms. The platform un…
Est. 125,000 USD
Overview of 66degrees 66degrees is an end-to-end AI transformation partner that guides enterprises from complex business challenges to clear, quantifiable outcomes. Our company is the culmination of several successful fi…
Est. 80,000 EUR
Why project44? At project44, we believe in better. We challenge the status quo because we know a better supply chain isn’t just possible—it’s essential. Better for our customers. Better for their business. Better for the…
Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-…
Job Title: Project Manager - Data & Analytics Location: Bangalore Role Overview: We are looking for an experienced Project Manager to drive Agile delivery for large-scale data and analytics programs. The role require…
Robots & Pencils is an applied AI engineering firm building the next frontier of business architecture. We design and ship AI co-workers that integrate into enterprise operations and deliver measurable results for ou…
Est. 144,000 USD
About HumanSignal Real-world data is the competitive edge in AI. HumanSignal is a human data partner for companies building AI models and products. Our customers ship better AI, faster, because we partner with their rese…
Est. 168,000 USD
About Workato Workato delivers enterprise infrastructure for the agentic era, redefining iPaaS and helping enterprises unify data, applications, processes, and AI into a single, governed platform. A leader in Enterprise…
Est. 168,000 USD
About Workato Workato delivers enterprise infrastructure for the agentic era, redefining iPaaS and helping enterprises unify data, applications, processes, and AI into a single, governed platform. A leader in Enterprise…
Est. 120,000 GBP
Delivery Director – AI Foundry & Anthropic Business - UK/EMEA Location: [Hybrid / Remote]Travel: Up to [25%], based on client and business needs About NewRocket NewRocket is the AI-first Elite ServiceNow Partner that…
The Job in Short To manage projects for some of the customers for our US Hub. You will be part of the Customer Success team and work closely with a Customer Success Manager, Technical Manager, and Operations Manager, to…
RELEX Solutions is a global, AI-driven supply chain planning company with Nordic roots and a collaborative, people-first culture. We believe in innovation, continuous improvement, and making a meaningful impact by helpin…
Roboyo AI is a category shaper in Applied AI and Agentic Automation. We help leading enterprises move from automation projects and AI experiments into governed, production-grade systems that execute real work across work…
Roboyo AI is a category shaper in Applied AI and Agentic Automation. We help leading enterprises move from automation projects and AI experiments into governed, production-grade systems that execute real work across work…
Est. 80,000 EUR
About Workato Workato delivers enterprise infrastructure for the agentic era, redefining iPaaS and helping enterprises unify data, applications, processes, and AI into a single, governed platform. A leader in Enterprise…
About Coupang At Coupang, we're revolutionizing the e-commerce experience, from the moment a customer opens our app to the moment their order arrives. Our retail and logistics network has shattered the tradeoffs between…
About Coupang At Coupang, we're revolutionizing the e-commerce experience, from the moment a customer opens our app to the moment their order arrives. Our retail and logistics network has shattered the tradeoffs between…
Est. 85,000 GBP
About Wunderkind:Wunderkind is a performance marketing solution that uses AI and data to help brands acquire and retain customers through one-to-one, personalized messages across websites, email, text, and ads, guarantee…
Est. 140,000 USD
The Job in Short To manage projects for some of the customers for our US Hub. You will be part of the Customer Success team and work closely with a Customer Success Manager, Technical Manager, and Operations Manager, to…