Description
At AKQA (part of WPP), our Client Service team manages every facet of our client relationships, ensuring all our collaborations deliver the best possible outcomes for our valued partners. As an Account Director, you’ll cultivate and manage senior client relationships, acting as a trusted adviser, strategic partner, and agency leader.
In this role, you’ll transform our clients’ businesses by identifying and creating opportunities that add value across their digital ecosystem. You’ll work closely with multidisciplinary teams across strategy, creative, technology, and production to deliver meaningful, high-impact work that drives measurable business outcomes and is recognised both internally and externally.
At AKQA, you’ll be part of an inclusive and innovative culture, surrounded by some of the brightest minds in their fields. You'll have opportunities to learn and grow within a multidisciplinary team of strategists, creatives, technologists, and experience designers, with ongoing personal and professional development. Our hybrid studio model supports collaboration, flexibility, and craft.
ROLE REQUIREMENTS
- Identify and cultivate new business opportunities through strong senior client relationships.
- Be accountable for revenue and forecast management across accounts, ensuring reporting is completed accurately.
- Monitor, maintain, and drive a strong pipeline of client growth.
- Encourage a fearless, entrepreneurial approach to solving problems and unlocking opportunities.
- Work collaboratively across disciplines to provide clients with relevant insights, industry trends, and best practice.
- Drive and inspire a high-performing, professional, and passionate team.
- Mentor and coach junior team members, fostering growth and development across the wider team.
QUALITIES AND CHARACTERISTICS
- Strong strategic and commercial acumen with a thorough understanding of business growth drivers.
- Demonstrable experience in a similar senior agency role, with the ability to show measurable impact across clients, projects, or teams.
- Experience within the CX space across web development, ideally managing or leading complex projects involving multiple internal and external stakeholders.
- Strong problem-solving, negotiation, and risk management skills.
- Proven ability to identify, develop, and convert new business opportunities effectively.
- Excellent written and verbal communication skills with strong stakeholder management capability.
- Sharp attention to detail and a drive for excellence.
- A collaborative ‘one team’ mindset that enables clients and agency partners to work cohesively and successfully.
We believe great work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach including required in-office days. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.
AKQA is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.
About WPP
WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit WPP.com.
Similar jobs
Est. 55,000 EUR
At AKQA (part of WPP), we believe in the imaginative application of art and science to create beautiful ideas, products and services. With an entrepreneurial and collaborative approach, we design adaptive digital service…
Est. 85,000 EUR
At AKQA (part of WPP), the Client Services team is responsible for every facet of our enduring client partnerships. We maintain an unwavering commitment to delivering meaningful outcomes and redefining the future of bran…
Est. 120,000 GBP
At AKQA, we believe in the imaginative application of art and science to create beautiful ideas, products, and services. We design connected experiences that transform brands and businesses through the integration of cre…
Est. 60,000 USD
At AKQA, we believe in the imaginative application of art and science to create a better future. With an entrepreneurial and collaborative approach, we design adaptive ideas, services and experiences that capture the ima…
Est. 55,000 GBP
At AKQA (part of WPP), we believe in the imaginative application of art and science to create beautiful ideas, products, and services. With an entrepreneurial and collaborative approach, we design adaptive digital servic…
Est. 85,000 GBP
At AKQA (part of WPP), we believe in the imaginative application of art and science to create ideas, products, and services that move the world forward. We exist at the intersection of design, technology, and culture — c…
Est. 840,000 SEK
At AKQA (part of WPP), we believe in the imaginative application of art and science to create ideas, experiences, and stories that move people and brands forward. With an entrepreneurial and collaborative approach, we cr…
Est. 60,000 GBP
At AKQA (part of WPP), we believe in the imaginative application of art and science to create beautiful ideas, products and services. With an entrepreneurial and collaborative approach, we design brands, products, campai…
Est. 120,000 EUR
The Creative team at AKQA (part of WPP) applies artistry and craftsmanship to strategic insight, bringing to life beautiful and technologically innovative ideas that move the world. From a variety of backgrounds and disc…
Est. 45,000 GBP
At AKQA (part of WPP) we believe in the imaginative application of art and science to create beautiful ideas, products and services. With an entrepreneurial and collaborative approach, we design adaptive digital services…
Est. 624,000 DKK
At AKQA (part of WPP), we believe in the imaginative application of art and science to create beautiful ideas, products and services. With an entrepreneurial and collaborative approach, we design adaptive digital service…
Est. 120,000 EUR
The Creative team at AKQA (part of WPP) applies artistry and craftsmanship to strategic insight, bringing to life beautiful and technologically innovative ideas that move the world. From a variety of backgrounds and disc…
Est. 60,000 USD
At AKQA (part of WPP), we believe in the imaginative application of art and science to create a better future. With an entrepreneurial and collaborative approach, we design adaptive ideas, services, and experiences that…
At AKQA (part of WPP), our Experience Design discipline sets the standard for innovation, creativity, and craft. As a Lead Experience Designer, you’ll imagine what’s next and help make what matters. You will lead innovat…
Est. 120,000 USD
At AKQA (part of WPP) we believe in the imaginative application of art and science to create beautiful ideas, products and services. With an entrepreneurial and collaborative approach, we design adaptive digital services…
Est. 45,000 GBP
At AKQA (part of WPP), we believe in the imaginative application of art and science to create beautiful ideas, products, and services. With an entrepreneurial and collaborative approach, we design adaptive digital servic…
Est. 120,000 GBP
At AKQA (part of WPP), we believe in the imaginative application of art and science to design a better future. Our Product Design Directors craft the interfaces, systems, and experiences that define how brands behave in…
Est. 80,000 GBP
At AKQA (part of WPP), we believe in the imaginative application of art and science to create beautiful ideas, products, and services. With an entrepreneurial and collaborative approach, we design adaptive digital servic…
Est. 120,000 EUR
At AKQA (part of WPP), we believe in the imaginative application of art and science to create ideas, products, and services that shape culture and drive meaningful outcomes. With an entrepreneurial and collaborative spir…
Est. 120,000 GBP
At AKQA (part of WPP), we believe in the imaginative application of art and science to create beautiful ideas, products, and services. With an entrepreneurial and collaborative approach, we design adaptive digital soluti…
Est. 65,000 GBP
At AKQA (part of WPP), we believe in the imaginative application of art and science to create beautiful ideas, products and services. We work at the intersection of design, technology and culture to deliver experiences t…
Est. 65,000 EUR
At AKQA (part of WPP), we believe in the imaginative application of art and science to create ideas, products, and services that shape culture and drive meaningful outcomes. With an entrepreneurial and collaborative spir…
Est. 120,000 GBP
At AKQA (part of WPP), we believe in the imaginative application of art and science to create beautiful ideas, products and services. With an entrepreneurial and collaborative approach, we design adaptive digital product…
Est. 65,000 GBP
At AKQA (part of WPP), we believe in the imaginative application of art and science to create beautiful ideas, products and services. We design digital experiences that are not only functional, but deeply considered, whe…
Est. 840,000 SEK
At AKQA (part of WPP), we use the imaginative application of art and science to create beautiful ideas, products, and services. With an entrepreneurial and collaborative approach, we design adaptive digital services and…
Est. 120,000 EUR
At AKQA (part of WPP), we believe in the imaginative application of art and science to create beautiful ideas, products and services. With an entrepreneurial and collaborative approach, we design adaptive digital product…
Est. 120,000 DKK
At AKQA (part of WPP), we believe in the imaginative application of art and science to create beautiful ideas, products and services. With an entrepreneurial and collaborative approach, we design adaptive digital product…
Est. 65,000 EUR
At AKQA, we blend the imaginative application of art and science to create beautiful ideas, products, and services. With an entrepreneurial and collaborative approach, we design adaptive digital services and applications…
Est. 120,000 USD
At AKQA (part of WPP), we believe in the imaginative application of art and science to create beautiful ideas, products and services. With an entrepreneurial and collaborative approach, we design adaptive digital service…
At AKQA, the Senior Executive – Administration is responsible for ensuring smooth day-to-day office and workplace operations. The role manages administrative activities, vendors, travel and logistics, inventory, insuranc…