Description
Key Responsibilities:
Program Management & Delivery
- Design, plan, and manage end-to-end learning programs across the organization.
- Align academy initiatives with business goals and workforce development needs.
- Coordinate program logistics, including scheduling, enrollment, communications, and delivery support.
- Manage program calendars and ensure timely execution of cohorts, workshops, and training sessions.
Curriculum & Content Development
- Lead the development of comprehensive learning curricula for multiple tracks (e.g., departmental curriculum, functional upskilling, leadership etc).
- Collaborate with subject matter experts (SMEs) to design content that is relevant, engaging, and aligned with desired learning outcomes.
- Develop or oversee the creation of learning materials including presentations, eLearning modules, handbooks, facilitator guides, and assessments.
- Ensure content is adaptable for different learning styles and delivery formats (in-person, online, hybrid).
Stakeholder & Team Collaboration
- Partner with internal teams to identify training needs and learning priorities.
- Work with Department Heads to audit and ensure quality of learning.
- Support and coach facilitators and trainers to deliver high-impact learning experiences.
AI & Digital Capability Programs
- Support the design and rollout of company-wide AI awareness and capability-building programs.
- Partner with Technology and business stakeholders to translate AI concepts into practical employee learning experiences.
- Manage AI learning initiatives across the group.
- Continuously identify opportunities to improve learning delivery through AI-enabled tools and platforms.
Quality, Measurement & Improvement
- Track program engagement, completion, and performance metrics to evaluate effectiveness.
- Analyze learner feedback and performance data to refine curriculum and delivery.
- Maintain program documentation, standards, and best practices for scale and sustainability.
- Stay current on instructional design trends, adult learning principles, and digital learning innovations
Qualifications:
- Bachelor’s degree in Education, Learning & Development or a related field.
- 4+ years of experience in learning program management, curriculum development, or corporate training.
- Demonstrated ability to design, develop, and implement scalable learning programs and content.
- Strong knowledge of instructional design models and adult learning principles.
- Proficient in learning platforms, LMS, content authoring and Google suite tools.
- Excellent communication, stakeholder management, and facilitation skills.
- Highly organized with a balance of creativity and execution.
- Proficiency in both Thai & English
- Knowledge in automated script in excel is a plus
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